Connected CRM for customer life cycle management
- Business Applications -
Marketing & Customer Acquisition
- Omni-channel customer acquisition
- Marketing automation
- ROI analysis
Sales Management
- Refined leads management
- 360°customer profiles
- Business opportunity management
- Flexible pricing with CPQ
Service Management
- Multi-channel service engagement
- Automatic dispatch
- Field service SOP
- Connectivity -
Connecting Channels To Empower Partners
- Self-service online ordering
- Joint marketing campaigns
- Online partner trainings
All-staff Cooperation
- Account-based Service Group
- Account-based process management
- Socialized Work Moments
Connecting Platform And System
- ShareCRM on DingTalk
- ShareCRM on WeCom
- ERP seamless integration
- Custom Platform -
Business Customization Platform (PaaS)
- Business objects and interface customization
- Process and permission customization
- Low-code business-logic and application development
Intelligent Analysis Platform (BI)
- Self-defined analysis charts and reports
- Multi-dimension goal management
- Business dashboard
Data Integration Platform
- Flexible configuration
- Secure and reliable data transmission
- OpenAPI