ShareCRM Cookie Policy
What is a cookie?
A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, remember information about you such as your language preference or login information. They’re completely safe and can’t be used to run programs or deliver viruses to your device.
What type of cookies does ShareCRM use?
Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies".
Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:
Strictly Necessary
Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our websites.
| Cookie Name | Purpose | Validity |
|---|---|---|
| fs_token | Website security | 50 years |
| JSESSIONID | HTTP session token identifier | Session |
| guid | Equipment marking | 50 years |
| member-info-fs | Save “E-Marketing”membership | 30 days |
| FSAuthX | Current user login identity | 50 years |
| FSAuthXC | Current user login identity | 50 years |
| EPXId | Graphical Authentication ID | Session |
| FindPwdId | Save user identities when resetting passwords | Session |
| LoginId | Save user identity, When logging in | Session |
| ERInfo | User identity information for the system to identify the currently logged in system | 6 hours |
| CRInfo | Customer identity information used by the system to identify the current login system | 6 hours |
| ERUpstreamEa | Used by the system to identify the enterprise to which the account currently logged into the system belongs | 6 hours |
| EROuterTenantId | Used by the system to identify the enterprise to which the account currently logged into the system belongs | 6 hours |
| EROuterUid | The user ID used by the system to identify the currently logged in system | 6 hours |
| lang | The system interface text code (Chinese, English, etc.) used by the system to identify interconnected users | 6 hours |
| sensorsdata2015jssdkcross | Statistics of clicks used for login, trial account statistics, contact customer service, etc. | 200 years |
| identityCheckType | Save “E-Marketing” user identify type | 6 months |
| fsMarketX | Save “E-Marketing” user temporary identity | 6 months |
| fsRoutes | Access Layer Routing and Environment Entry Isolation | 1 year |
Functional/Preference
Function/Preference cookies allow us to remember the choices made by you (such as your user name, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalised online experience. These preferences are remembered (through the use of persistent cookies) so that you need not set them again the next time you visit the page.
| Cookie Name | Purpose | Validity |
|---|---|---|
| N/A | N/A | N/A |
Analytics
Analytics cookies help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These track information about visits to the websites so that we can make improvement and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the websites, which site the user came from, the number of each user’s visits and how long the user stays on the websites. We might also use analytics cookies to test new pages or features to see how users react to them.
| Cookie Name | Purpose | Validity |
|---|---|---|
| N/A | N/A | N/A |
What is a third party cookie?
A third-party cookie is one which is not set by the website that you are visiting. Some of ShareCRM’s own technologies and applications may be hosted in a domain that is a third-party to the domain that you may be visiting. However, our commitment extends to these domains (*.ShareCRM.com, *.my.ShareCRM.com, *.my-sandbox.ShareCRM.com) equally.
However, ShareCRM does not allow third-party tracking companies to set cookies or other trackers on our website as part of our commitment to protect the privacy of our users with the utmost care. When we embed content that is hosted on a third-party’s platform on our website, the third-party may set cookies on your browser which are usually for the purposes of providing the service as intended (such as easier search to our pages, lead conversion, etc.). Wherever possible, we choose the most privacy friendly options such as Privacy Mode, Anonymous Statistics Only, to ensure we guarantee you privacy. However, some of the properties of such embeds may not be fully under our control such as our ability to control cookies that are set by these third-parties unilaterally when the webpage embedded with such content loads.
Here is the list of the cookies set by such third-party company embeds on our website.
| Cookie Name | Purpose | Validity | Third Party Name |
|---|---|---|---|
| hy_data_2020_js_sdk | for lead conversion | 200 years | Flame Cloud |
| hy_data_2020_id | for lead conversion | 475 days | Flame Cloud |
| sensorsdata2015jssdkcross | Statistics of clicks used for login, trial account statistics, contact customer service, etc. | 200 years | Sensors |
| Hm_up_06d5233541e92feb3cc8980700b1efa6 | OCPC search engine plus powder | 1 year | Baidu |
| Hm_lvt_06d5233541e92feb3cc8980700b1efa6 | OCPC search engine plus powder | 1 year | Baidu |
| AGL_USER_ID | OCPC search engine plus powder | 1 year | Baidu |
How you can manage cookies?
Cookie preference manager
You can manage your cookie preference anytime by clicking on `Manage Cookie Preference or via the Cookie icon that appears on the webpages.
Browser settings
Most browsers allow you to control cookies through their ‘settings’ preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
Disclaimer
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. For more information relating to cookies, you may contact privacy@fxiaoke.com .